Frequently asked questions (FAQs)

Q. What is
A. is the largest SVG shop-online where you can purchase the print-ready SVG file to use on your preferred cutting machine such as Cricut, silhouette, design space, etc.

Q. What type of files I will get after purchase?
A. You will get the most common editable and printable files with 6 formats- SVG, DXF, EPS, PDF, PNG, Ai.

Q. How can I get this files outside of your country?
A. No matter where are you live in. It's not a physical product so no need to send anything to you. After a successful purchase you will be able to download the files instantly and a download link will send to your email too.

Q. I purchased your item accidentally, how can I cancel it?
A. Due to digital items, we can't accept return, exchange, or cancellation anyway. So, download the files and print the design on your t-shirt, mug, pillow, decal, etc.

Q. What color you have used in your files?
A. Our all designs are in light gray color and you can change the color in editable Ai, eps files. If you don't know how to change the color, please contact us. We will help you to change it by an extra charge.

Q. I have bought 2 months ago, can I download the files today?
A. Yes, you can download it anytime you want but remember you can download my file 2 times only. If already you have downloaded 2 times you can't download it anymore. To download it you have to buy it again.

Q. I can't open your file how to use it?
A. Before use it you must have to extract the .zip (compressed) folder. If you don't know how to extract please read the user guide on product page.

Q. I have more questions how can I get the answer
A. Don't worry, we are ready to answer your questions related with our products. Just go on contact us page, write your questions and click on the send button. We will reply to your email address, typically we take maximum 24 hours to respond.


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